Feras Jayyusi is a Senior Help Desk Engineer at SimplifyIT A-Z, where he serves as an escalation point for junior engineers and ensures projects and documentation align with industry best practices and organizational standards. With a Bachelor’s degree in Applied Computer Science and a focus on cybersecurity studies, along with a CompTIA Network+ certification, Feras brings both technical expertise and a passion for learning to every challenge he takes on.

Feras specializes in cybersecurity, network infrastructure, and network security. He continues to advance his knowledge, currently studying for the Cisco CCNA certification, and stays current by engaging with podcasts and following the latest in IT security news.

Driven by curiosity and a love of technology, Feras views every challenge as an opportunity to learn. He is motivated by both the technical complexity of IT and the opportunity to help people. Known for his approachable style, he fosters a collaborative team culture by treating colleagues like friends, maintaining open communication, and offering support when needed. He values ethics as a guiding principle in his work and takes pride in developing solutions that are not only effective but responsible.

Outside of work, Feras is equally dedicated to growth and discipline. He trains in Muay Thai, an

activity that fuels his athletic side and helps him maintain balance in a demanding field. A collector of retro technology, he enjoys restoring old computers and video game systems, blending his love of history with his passion for innovation.