Matthew Romero
Help Desk Engineer
"Integrity matters in IT. You have access to a lot, so doing the right thing, even when no one’s looking, is a choice you make every day.”
Matthew Romero is a Support Engineer at SimplifyIT A-Z, where he supports clients through responsive ticket resolution, project assistance, and behind-the-scenes endpoint configuration, patching, and device management.
Matthew earned his Associate Degree in Cybersecurity from Chandler-Gilbert Community College and is currently pursuing a Bachelor's Degree in Cybersecurity through the University of Arizona. He also holds CompTIA A+, Network+, and Security+ certifications.
With a strong foundation across IT disciplines and a particular strength in networking and Wi-Fi setup, Matthew brings a practical, people-first approach to support by starting with the simplest, most common solutions and working efficiently toward resolution. He’s proudest of leading a major network rebuild in a 250,000-square-foot warehouse, coordinating across teams to deliver a successful, high-stakes implementation.
Known for being personable and collaborative, Matthew enjoys building relationships with both clients and teammates, and he’s motivated by seeing the real difference IT support can make day to day.
SimplifyIT A-Z has been a life saver. After suddenly losing our former IT administrator, we were left in a difficult situation. SimplifyIT A-Z stepped up and immediately was able to evaluate our systems, provided needed access and ensured the safety and integrity of our data. Over the past year they have continued to provide crucial support that has helped us operate more efficiently than ever. They have been surprisingly knowledgeable about the intricacies of our accounting specific software applications and are always willing to go the extra mile to troubleshoot problems as they arrive. We highly recommend them for all your IT needs.
DYLAN BROWN
Partner, Snyder & Brown, CPAs, PLLC
