Zach Aldeek is a dedicated and personable IT professional who brings technical expertise and a vibrant energy to his role as Junior Help Desk Engineer at SimplifyIT A-Z. Currently pursuing a cybersecurity degree at Phoenix College, Zach has a deep passion for technology that stems from years of tinkering with computers and exploring the intricacies of IT systems.

At SimplifyIT A-Z, Zach excels in customer-facing support, handling calls and emails, deploying IT equipment, and ensuring client satisfaction. He has a unique ability to explain advanced technical concepts in straightforward terms, helping clients feel at ease with complex IT issues.

Zach is committed to transparency and building trust with clients by delivering solutions with integrity and precision. His approach to problem-solving emphasizes understanding the urgency of an issue, thorough research, and clear communication to ensure optimal outcomes.

Outside of work, Zach embodies the adventurous spirit of his Arizona roots. He enjoys hiking, mountain biking, pickleball, and staying active in the great outdoors. An extrovert at heart, Zach also loves meeting new people and contributing to a positive, lighthearted workplace culture.

As IT continues to grow and evolve, Zach is excited to be part of a field that’s always advancing. He remains committed to doing the right thing, keeping things fun, and strengthening relationships with clients and colleagues alike.